Terms & Conditions

Last Updated: 3/10/2026

Welcome to the website of The Deluxe Crew LLC. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of this website immediately.

1. General Use of the Website

This website is provided for informational purposes only. The Deluxe Crew LLC reserves the right to modify, update, or discontinue any part of the website at any time without prior notice.

2. Service Agreements

All cleaning services provided by The Deluxe Crew LLC are subject to separate service agreements or written confirmation. The details, pricing, and scope of work will be clearly outlined prior to service delivery.

We reserve the right to refuse service if conditions are unsafe, unsanitary, or outside the agreed scope defined in the service agreements.

3. Pricing and Payments

Prices listed on this website are for general reference and may vary based on property size, condition, and specific service requirements. Final pricing will be confirmed before services are rendered.

Payment terms will be outlined in the service agreements. Failure to make timely payments may result in service delays or cancellation.

4. Cancellations and Rescheduling

Clients must provide at least a 2-day notice to cancel or reschedule an appointment. Cancellations made with insufficient notice may be subject to a fee.

The Deluxe Crew LLC reserves the right to reschedule or cancel services due to unforeseen circumstances, including but not limited to staff availability, emergencies, or hazardous conditions.

5. Service Limitations

While we strive to deliver high-quality results, certain stains, odors, or damages may be permanent and cannot be fully remedied. We do not guarantee outcomes that are beyond reasonable professional capability.

Clients are responsible for securing fragile, valuable, or irreplaceable items prior to service.

6. Liability

The Deluxe Crew LLC is not liable for any indirect, incidental, or consequential damages arising from the use of this website or the services provided.

Our liability for any direct damages is limited to the total amount paid for the specific service in question.

7. Client Responsibilities

Clients agree to:

Provide safe and reasonable access to the property

Ensure utilities (water, electricity, HVAC) are functioning

Disclose any hazards, special conditions, or concerns prior to service

Failure to do so may result in additional fees or service refusal.

8. Intellectual Property

All content on this website—including text, images, logos, and design—is the property of The Deluxe Crew LLC and may not be reproduced, distributed, or used without written permission.

9. Third-Party Links

This website may contain links to external websites. The Deluxe Crew LLC does not endorse or assume responsibility for the content, policies, or practices of third-party sites.

10. Privacy

Any personal information collected through this website will be handled in accordance with our Privacy Policy. By using this site, you consent to such processing.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

12. Contact Information

For questions regarding these Terms & Conditions or service agreements, please contact:

The Deluxe Crew

Email: kim@thedeluxecrew.com

Phone: 864-616-8129

Address: 8595 Pelham Rd, Suite 400 #726, Greenville, SC 29615